Head of CX, Design Thinking and Research, Primerica
As a seasoned CX executive, Ray Killebrew has produced numerous award-winning advanced digital solutions and established leading CX organizations for Global brands. Ray has cultivated these teams and solutions leveraging Design Thinking and Lean Startup methodologies. He’s focus on industry vertical excellence that produce a revenue-generating investment. Further, Mr. Killebrew has more than 20+ years of progressive experience in all phases of digital, content, research, design thinking, and CX management. He is a serial entrepreneur and highly respected within the industry.