Ben Harris - Brand Innovators

Ben Harris

CEO, Decibel

As an ambitious leader on a mission to rid the world of digital frustration, Ben has driven Decibel, a SaaS marketing technology, to be the leader in digital experience intelligence. Decibel now has six offices across the US and Europe and has raised $30M from Europe’s top institutional investors.

250 of the world’s most recognizable brands including Adidas, LEGO and Vodafone, use Decibel to measure and improve online customer experiences and increase conversion.

Starting his career at PwC prior to moving onto global digital consultancies, Publicis and Ogilvy, Ben founded his own consultancy, which he ran for 12 years before selling in 2016 after spinning out Decibel.

Ben lives in North West London where he enjoys spending time with his children – a sporty daughter, aged 11, and tech savvy son, aged 8. As a cardio fitness enthusiast, Ben commits to a weekly 10-mile run, and plays competitive tennis.