Sheri Malmgren leads social media and influencer marketing at Truist. Together with her incredible team of social media experts, she oversees the company’s social media strategy including the Truist social eco-system, full funnel paid and organic social, community management, teammate social programs, listening and incident response.
Previously, she lead social media, influencer and content marketing at SunTrust (now Truist) and was responsible for onUp.com. She also has extensive experience in client experience design and contact center operations management, including building social care at SunTrust in 2007.
Prior to joining SunTrust in 2006, Sheri held leadership roles at MBNA America (now Bank of America) in Delaware, Florida and Georgia.
Sheri holds a bachelor’s degree in Consumer Economics from the University of Delaware. Sheri enjoys spending time outdoors, at the beach and at sporting events with family, friends and her two golden-doodles. She is also passionate about giving back to her community.