Brad Haley, CMO of IHOP Restaurants, talks adapting to the pandemic, to-go menus, new menu items and 2021 predictions.

Since Gregory Zamfotis, founder/CEO of Gregorys Coffee opened the specialty coffee chain in 2006 in Manhattan, the brand has been focused on creating a morning coffee experience that offers the quality of a local roaster with the quick convenience of a busy deli. We spoke to Zamfotis about the brand’s digital ordering platforms, vegan menu items and new stores.

Jessica Wu-McConnell, Director of Marketing, Digital at McAlister's Deli, talks to Brand Innovators about the QSR's new "Warming up the Community" campaign, digital innovation and what dining out will look like in 2021.

Brinker International, the company behind Chili’s Grill & Bar and Maggiano’s Little Italy restaurant brands, has recently launched a virtual-only brand called It’s Just Wings. The virtual brand emerged as the company pivoted to the pandemic by using its extra kitchen space in their existing physical restaurants to cook the food and DoorDash to deliver. We caught up with Wade Allen, SVP Head of Innovation at Brinker International, to discuss how Brinker has been adapting its strategy in a new era of dining and what it means to launch a virtual restaurant.

Brand Innovators caught up with David Skena, CMO of Krispy Kreme, from his home in Orlando to talk about Halloween, pandemic campaigns and digital marketing.

Costa Mesa, CA-based quick service chain El Pollo Loco has been transforming its strategy since March 2018 when Bernard Acoca, a seven-year Starbucks veteran, joined as President/CEO. Brand Innovators caught up with Acoca to talk about the brand’s Hispanic Heritage month promotion and how it is using its digital channels to help do good in the community.