This is a hybrid event. Access to our in-person programming is exclusively reserved for qualified brand-side marketers and active paying sponsors, while our virtual programming will be open to the public.
8:00am
Breakfast hosted by IBM
9:00am
Welcome & Opening Remarks
Brandon Gutman, Co-Founder, Brand Innovators
Marc Sternberg, Co-Founder, Brand Innovators
Pearl Tam, Senior Director of Content & Community, Brand Innovators
David Teicher, Editor & Chief Content Officer, Brand Innovators
Host: Ted Rubin, Social Media Strategist, Acting CMO, Brand Innovators, author of Return on Relationship
Co-Chairs:
Stephen Hunton, Vice President, Social Discipline Leader, IBM
Gregg Weiss, Director/Vice President, Digital Marketing, Social Media, Mastercard
9:10am
Keynote
Stephen Hunton, Vice President, Social Discipline Leader, IBM
9:30am
Fireside Chat with the Social Leaders of IBM
Brittany Detamore, Manager, Hybrid Cloud Global Social Disipline, IBM
Renee Edwards, Manager, Corporate Social Practice Leader, IBM
Stephen Hunton, Vice President, Social Discipline Leader, IBM
Joe Prota, Manager, Global Social Practice, IBM
Moderated by: Jane Roy, VP, Americas, Buzzoole
9:50am
How Social Media Marketing Changed The Game
The social media explosion over the past decade is arguably the most important paradigm shift in the history of brand marketing, to date. For the first time ever, consumers were given a voice and the ability to establish an open and meaningful dialogue with their favorite brands and the brands were given new platforms and tools engage with their consumers on a 1:1 basis, 24 hours a day, seven days a week.
But the role social media plays in the marketing strategy and media mix has evolved significantly. No longer helmed by interns, operated in silos, and relegated to a budgetary afterthought, Social Media’s role spans communications, advertising, PR, customer service, content marketing, and paid advertising. It’s role for brands and consumers is ubiquitous and is often the driving behind the most successful campaigns and consumer engagement.
Moderated by: Ann Piper, Head of Sales, East, Spotify
Ben Blakesley, SVP, Head of Social Media and Editorial Content and SEO, Citizens Bank
Will Carafello, Sr. Director of Social Media, New York Mets
Michael Italia, Head of Social Media, Mars Wrigley Confectionery, North America
Joshua Nafman, Senior Marketing Partner, Centre of Digital Excellence, Americas, Diageo
Eva Valerio, Director, Global Digital Marketing and Social Media, La Mer, The Estee Lauder Companies
10:30am
Keynote
Maggie Drew Brennan, Innovation Strategist, MediaMonks
10:45am
Networking Break
11:00am
Keynote: How LEGO Inspires The Builders of Tomorrow
Over the past several years, the LEGO Group’s social media presence has grown from being non-existent, to a best-in-class, fun and engaging experience across leading social platforms, delivering meaningful and engaging interactions with millions of fans every day. James will take you through how The LEGO Group’s developed such a global and evocative social media content strategy across audiences and social channels.
James Gregson, Head of Social Media Studios, LEGO Group
11:25am
Fireside Chat
James Gregson, Head of Social Media Studios, LEGO Group
Moderated by: Bill Hildebolt, CEO, gen.video
11:40am
Keynote
Ann Rubin, Vice President, Corporate Marketing, IBM
12:00pm
Fireside Chat
Ann Rubin, Vice President, Corporate Marketing, IBM
Moderated by: Dana McGovern, Vice President of Sales, Tremor Video DSP
12:15pm
Success Story: How Humana Turns Digital & Social Insights into Business Advantage
Brenda Rick Smith, Media Marketing, Humana
Kurt Genden, Founder & Managing Partner, TrueVoice Intelligence
12:35pm
Lunch hosted by IBM
1:30pm
Fireside Chat
Anna Ritchie, Head of Digital Content and Social Media, Snacks, Campbell’s Soup Company
Moderated by: Hannah Forbes, Strategy Director, Influence, R/GA
1:50pm
Supercharging Social Media Interactions with Consumers
Since the advent of social media, the paradigm has shifted from “pushing” messages to consumers, to “pulling” in their feedback, co-creating content and creating real meaningful interaction with audiences. Social media has streamlined market research, provided direct communication pipelines to address customer service, and established reputations through ratings and reviews. As social networks and listening tools continue to evolve, learn how to supercharge your interactions with customers through case studies about how to effectively use this two-way medium in new ways to create online communities while minimizing risk to brand reputation.
Moderated by: Jane Roy, VP, Americas, Buzzoole
Megan Brewer, Manager, Social Media Strategist, Prudential
Elisabeth Bromberg, Director of Brand Social, T-Mobile
Amanda Odmark, Community Manager, Lavva
Mallorie Rosenbluth, Director, Social Media & Content Strategy, Grubhub
2:25pm
Keynote
Jennifer Cacace, Social Media Director, Pandora
2:40pm
Fireside Chat
Jennifer Cacace, Social Media Director, Pandora
Moderated by: Moderated by: Matthew Wurst, Managing Director, US, Webedia
2:55pm
Networking Break
3:10pm
Fireside Chat
Daymond John, Founder & CEO, The Shark Group
Moderated by: Marc Sternberg, Co-Founder, Brand Innovators
3:30pm
Amplification: Pouring the Gas on Content with Distribution Tactics and Paid Media
Marketers today know that content is king when it comes to engaging consumers and helping them get to know your brand. But content creation is only the first step. If consumers don’t see the content you create, it can be an investment lost. You want your content marketing efforts to lead to new customers or conversions. The queen to your content king is distribution. Distribution efforts not only amplify your content so consumers will see it but provide a means to measuring ROI. Like other forms of digital media, brand marketers are constantly looking for metrics to help justify their investment in content marketing. What is the ROI of content marketing vis-à-vis other media? How can you enhance the ability of your content marketing to deliver more tangible results? What are the best avenues of distribution and paid media to enhance your content marketing efforts? Leading brand marketers share their insights.
Moderated by: David Spiegel, Head of Sales, New York Media
Joseph Barbagallo, Department Manager, Digital, Social & CRM, Jaguar Land Rover North America
Tim Leake, SVP / Chief Marketing Officer & Innovation, RPA
Gregg Weiss, Director, Social Media & Digital Marketing, Mastercard
4:05pm
Fireside Chat
Alphonzo Terrell, Director, Digital and Social Marketing, HBO
Moderated by: Aden Zaman, SVP of Strategy & Business Development, Samba TV
4:25pm
Building Content Through Social Media & Influencer Marketing
Creating content and creating good content that people want to share and evokes an emotional impact are two very different matters. Three major approaches have emerged through which brand marketers can develop compelling content. Whether it’s through partnerships with existing creative organizations, working with individual people – celebrities and customers alike – or by meeting the challenge head on and producing content in-house, the key is to create something that doesn’t feel like advertising, but is ‘advertainment’, informative, or otherwise relevant to people’s lives and interests.
Moderated by: Casey Saran, CEO, Spaceback
Gregory Littley, Associate Director of Content, Social, and Digital, Revlon Portfolio Brands
Dan Mazei, Senior Director, Global Newsroom, Reebok
Andrea Port, Director, Public Relations & Social Marketing, Kohl’s
Kennedy Reynolds, Vice President, Brand and Content, Acorns
5:00pm
It’s a Wrap!